Frequently Asked Questions

Frequently Asked Questions

We have heard hundreds of questions, and chosen to provide you with the answers to some of the more common questions relating to funerals and our services.

What is a funeral?
The funeral is a ceremony of proven worth and value for those who mourn. It provides an opportunity for the survivors and others who share in the loss to express their love, respect and grief. It permits facing openly and realistically the crisis that death may present. Through the funeral, the bereaved take that first step towards emotional adjustment to their loss.

What type of service should I have?
Only you can answer that question. The type of service conducted for the deceased, if not noted in a pre-plan, is decided by the family. The service is usually held at a place of worship or at the funeral home. The service may vary in ritual according to religious denomination or the wishes of the family. The presence of friends at this time is an acknowledgment of friendship and support. A private service is by invitation only where selected relatives and a few close friends attend the funeral service. A memorial service is usually a service without the body present and can vary in ceremony and procedures according to the family’s community and religious affiliations.

Can I personalize my funeral service?
Absolutely, in fact, we recommend it. After all, the funeral is a celebration of life. Our Funeral directors are happy to discuss all options and ensure your funeral is tailored to your wishes. It may be personalized in many unique ways. Contact us at (250) 554-2577 to explore the possibilities.

Why do we need an obituary notice?
It is helpful to friends and the community to have an obituary notice published announcing the death and type of service to be held. A notice can be placed on our website and/or in a local newspaper.

What do funeral directors do?
Funeral directors are both caregivers and administrators. In their administrative duties, they make the arrangements for transportation of the body, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the body. As caregivers, funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.

What should I do if the death occurs in the middle of the night or on the weekend?
We are available 24 hours a day, seven days a week. All you need to do is place a call to us at (250) 554-2577. If you request immediate assistance, one of our professionals will be there within the hour. If the family wishes to spend a short time with the deceased to say good bye, it’s acceptable. Then they will come when your time is right.

What should I do if a death occurs while away from home?
We can assist you if a death occurs anywhere on the globe. We can assume responsibility and coordinate the arrangements for the return of the deceased person to the Kamloops area.

 

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285 Fortune Drive
Kamloops BC, V2B 2H7
Phone: (250) 554-2577
Toll Free: (866) 420-7758
Fax: (250) 554-2117
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