Shipping & Privacy Policies

SHIPPING POLICY

Kamloopsfuneralhome.com has contract pricing in place with major providers. If delivery is needed on or before a particular date, please contact us for a guaranteed delivery option. Orders may take 48 hours to process. Orders must be in by 11AM PST to be processed same/next day. All orders received on weekends or holidays will be processed the next business day. Weekend shipments are available.

Urgent Deliveries
If you require an urgent, last minute delivery contact us and we will endeavour to arrange a delivery as quickly as we can. Kamloops Funeral Home  can give you an estimated delivery time and additional cost based on current couriers schedules and pickup times.
Delivery issues
Should your product not arrive on the expected day, contact us immediately and we will ensure the delivery issue is resolved, or a new item will be sent.

PAYMENT POLICY

All prices are quoted in CAD Dollars. Prices displayed on each product are per item and GST inclusive. The Kamloops Funeral Home accepts PayPal for the online store:
RETURNS POLICY GUARANTEE
Kamloops Funeral Home  is committed to providing quality products to our customers. If for any reason your flower arrangement arrives damaged or not in perfect condition it may be exchanged for another arrangement to the same value, or a refund will be issued.
Simply contact us if you have any further queries.
Substitution policy
While our florists will attempt to use the exact flower types and containers pictured, we reserve the right to make fair and reasonable substitutions according to the practical availability or seasonality of specific flower types and containers. In the case where a specific flower type or colour is unavailable, substitutions may be made within the arrangement to achieve the same overall shape, style and colour effect and to ensure that the order is delivered on time.
Quality 
Throughout Canadian seasonal and regional conditions may affect the supply and cost of flowers and foliage. In these circumstances Kamloops Funeral Home  reserves the right to make appropriate substitutions whilst maintaining the value of your order.
Containers                                                                                 
Where possible a particular container or basket ordered will be supplied. Should these not be available, then alternative containers of a similar value and style may be substituted.

PRIVACY POLICY

The Kamloops Funeral Home guarantees your information is not sold, traded, or disclosed to any third party.

Kamloops Funeral Home Ltd. Privacy Policy

At, Kamloops Funeral Home, we understand that the privacy of our visitors and the knowledge of our use of information collected from each visitor is important in our activities. Please feel free to read our privacy policy and we encourage you to contact our firm about any of the information located below if you need further assistance.

Contact Information:

If you feel that there is a need to contact our firm, please use one of the following methods:

Mail: 285 Fortune Drive, Kamloops BC, V2B 2H7

Phone: (250) 554-2577; Toll Free: (866) 420-7758

Email: [javascript protected email address]

USE OF COOKIES

A cookie is used by Kamloops Funeral Home only when there is persistent data that is required to use the Web Site, ie. Administration Mode, and when an E-Commerce order form is being completed. For general viewing of pages, there are no use of cookies.

When a user is wishing to purchase the product(s) that they have chosen they will be asked to complete a online form. When a user completes a section of the form and clicks on the Next button, not only does the form progress to the Next page but a cookie is created on the visitors computer with the information that they just completed. The purpose of the shopping basket cookie is to remember your information so that if you leave or get disconnected and come back to the order form our server will be able to complete the sections of the order form for you including product selected.

SECURITY MONITORING

All login attempts to Administration Mode will be monitored by ROI Media Works. Each failed attempt is written back to the server and analyzed by the staff of ROI Media Works.

E-COMMERCE MODULE

Our E-Commerce Module incorporates technology provided by PayPal, a third party transaction company. When you are completing the ordering process the final step will take you from Kamloops Funeral Home web site to a Shopify encrypted page. There your credit card information will be taken an the order will either be approved or declined. If your order is approved, Kamloops Funeral Home receives only a confirmation number that your order was approved and a list of the items that has been ordered. The credit card information is not recorded either through Kamloops Funeral Home or PayPal. If you have any questions please feel free to contact us.

QUESTIONS & COMMENTS

If you have questions, comments or concerns with either the way we use the information that is collected from your web browser or our privacy policy, please feel free to contact our firm

SHOP FROM OUR SECURE WEBSITE
For your personal security, we do NOT store your credit card information on our site. Kamloops Funeral Home uses PayPal on a separate secure online credit card payment system page when processing credit cards on our website. The security of one of our largest payment services on the web is our guarantee your banking information is safe.

  • Immediate Need

    Our helpful staff is available to take your call 24 hours a day.

    Call: 250-554-2577

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Contact Info

285 Fortune Drive
Kamloops BC, V2B 2H7
Phone: (250) 554-2577
Toll Free: (866) 420-7758
Fax: (250) 554-2117
[javascript protected email address]

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